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Highlights
Languages
- English
About Nicole M Franks
Emory Affiliation
Emory Clinic - School of Medicine Faculty
Emory Healthcare Network
Emory Physician Group Practice
Academic Title
Professor
Year Started Practicing
2002
About the Provider
Dr. Franks is a Board Certified Emergency Physician practicing at Emory University Hospital Midtown (EUHM). Dr. Franks graduated from Spelman College in 1995, where she continues to be an active alumnae supporter and a mentor in the Health Careers Program. She attended Morehouse School of Medicine graduating in 1999. Dr. Franks completed her residency in emergency medicine (EM) at Emory and served as Chief Resident from 2001-02. Since residency, she has been on faculty at Emory where she is an Associate Professor responsible for patient care in the Emergency Department as well as clinical teaching of residents and medical students. She also serves as the Co-Director for the Emergency Medicine Administrative Fellowship which has been established to train future physician leaders in Emergency Medicine. Dr. Franks has served as the Associate Medical Director for the Emergency Department at EUHM and is now the Chief Quality Officer for the hospital where her responsibilities include physician leadership, risk management, patient safety, quality reporting and process improvement. In this role, Dr. Franks leads and coaches multidisciplinary teams using various methods of process improvement (Lean/Six Sigma, Model of Improvement, TeamSTEPPS) to drive performance and enhance team work. Dr. Franks is an active mentor to junior faculty, residents, medical students and various graduate students completing training experiences at her hospital.
Dr. Franks is a member of the inaugural class of L.E.A.D. Atlanta, an initiative to groom young professionals sponsored by Leadership Atlanta. She is a 2006 recipient of the Atlanta Business Chronicle Up & Comers 40 under 40 award. She is currently serving a the Chair-Elect for the National Medical Association Emergency Medicine Section and is the section program chair for the 2017 and 2018 annual conference and scientific assembly. She is a member of the Woodruff Leadership Academy Class of 2017. She also participates in church community outreach programs and serves on the Board of Directors for Girls on the Run, Inc. - Atlanta Council as the Chair-Elect and Governance Committee Chair.
Dr. Franks is a member of the inaugural class of L.E.A.D. Atlanta, an initiative to groom young professionals sponsored by Leadership Atlanta. She is a 2006 recipient of the Atlanta Business Chronicle Up & Comers 40 under 40 award. She is currently serving a the Chair-Elect for the National Medical Association Emergency Medicine Section and is the section program chair for the 2017 and 2018 annual conference and scientific assembly. She is a member of the Woodruff Leadership Academy Class of 2017. She also participates in church community outreach programs and serves on the Board of Directors for Girls on the Run, Inc. - Atlanta Council as the Chair-Elect and Governance Committee Chair.
Professional Memberships
American College of Emergency Physicians
National Medical Association
Society of Academic Emergency Medicine
National Medical Association
Society of Academic Emergency Medicine
Interpretive Services
To provide the highest quality of care, interpreter services may be utilized to ensure proper communication of medical information for deaf, hard-of-hearing, and non-English speaking patients or family members.
Academic Profile
Locations
- Emory University Hospital Midtown
- 550 Peachtree Street Northeast, Atlanta, GA 30308
- Get Directions
- phone: 404-686-8830
- Emory University Hospital
- 1364 Clifton Road Northeast, Atlanta, GA 30322
- Get Directions
- phone: 404-712-7109
Expertise
Education
- Residency: Emory University School of Medicine, Emergency Medicine, 2002
- Medical Education: Morehouse School of Medicine, 1999
Board Certifications
- Emergency Medicine: American Board of Emergency Medicine, 2004
Ratings & Reviews
4.6 out of 5
15 ratingsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Provider showed concern
Provider explained things clearly
Provider discussed treatment options
Provider included you in decisions
Likelihood of recommending this provider
- 5 out of 5 starsReviewed on 3/21/2026
I wish Dr Franks could be my PCP. She is excellent.
- 5 out of 5 starsReviewed on 2/21/2026
I would recommend every doctors to all my friends and family. You guys do a great job.
- 5 out of 5 starsReviewed on 12/20/2025
Dr. Franks is an excellent caring physician!
